Blog

Your 3-minute crash course in millennial slang

By Vikki Maver| 4 September 2017

If you’re getting accustomed to terms like bae, salty and lit, you’ve been spending too much time with a millennial.

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Could this strategy be your secret marketing weapon? (okay, perhaps not on Tinder)

By Vikki Maver| 21 August 2017

Fun-loving. Easy-going. Sassy salsa dancer with a killer smile.

In-depth knowledge. Technical expertise. Years of experience with hundreds of happy clients.

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CUSTOMER TESTIMONIALS: Is your business screwing it up?

By Vikki Maver| 27 October 2016

Whether you’re an Uber driver or eBay seller, a copywriter or consultant, establishing credibility is critical to your marketing success. Purchasers want evidence to show that you or your business can be trusted.

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How to avoid paying for a website that looks like POO!

By Vikki Maver| 22 August 2016

Last month, two separate clients contacted me within half an hour of each other. Both were beside themselves. They don’t know each other, but they certainly know each other’s pain; paying good money for a website they hate.

Or as one of the two clients phrased it so eloquently, a website that ‘looks like poo’!

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The dos & don’ts of creating a winning corporate brochure

By Vikki Maver| 13 July 2016
RM_Brochures

I established Refresh Marketing 12 years ago. That’s 12 years of presenting to prospects, meeting clients and attending industry and networking events.

Without a corporate brochure.

Now, not all businesses need a corporate brochure. But for a communications consultancy that writes and designs brochures for other businesses day in, day out?

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5 steps to choosing a 5-STAR copywriter

By vikki| 15 September 2015

You’re reading this post because you know that the quality of your company’s written content is critical to its image and marketing efforts.

And you’ve also come to the (very sensible) conclusion that copywriting is a rare and valuable skill that’s worth paying for.

So you’re ready to engage a copywriter. High five to that. Now all you have to do is find one. Easy right?

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9 secrets to a ‘headache-proof’ freelance copywriting career

By vikki| 7 July 2015

After my son’s first day of school a few years ago, he came home announcing that he had some exciting news to share with me.

Guess what, Mummy!’  he said. ‘My teacher told me that mistakes are GREAT!’

Coming from a little boy who would fall to pieces at a failed dot-to-dot or Lego assembly, I was delighted to hear of his new-found enthusiasm for mistake-making.

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How to offend your customers – the easy way

By vikki| 15 March 2015

Poorly written emails. We receive them every day, don’t we? It seems that too many of us just can’t shake those annoying email habits.

But poorly written emails can be more than just annoying. They can also be damaging. Damaging to your personal brand – and damaging to the business you represent as an employee.

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The one thing that could make or break your career in 2015

By vikki| 3 March 2015

Have you engaged an estate agent, a mortgage broker, a personal trainer or a health professional lately?

If so, think back to the type of research you did before making your selection. Did you research the company they work for? Or did you research the person you ultimately engaged?

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If you don’t know the answer to this question, you shouldn’t be in business

Whenever I start working with a new client, my first priority is always the same. I become obsessively focused on uncovering their ‘point of difference’.

What is the one thing about this fashion label, accountant, educational institution, law firm, retail outlet or real estate agency that makes it compelling, different or special?

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