Testimonials

Balanced value, insight, inspiration and nurture

Vikki really dug deep to get to know me and understand what my company is all about – beyond the surface. With a genuine commitment for getting to the heart of what matters most, she helped me sort through the craziness of a new business. As a result, I not only have a website which people absolutely love, I also have a crystal-clear set of goals and values for my business. She’s balanced value, insight, inspiration and nurture perfectly.

They infuse emotions seamlessly into words

Vikki and the team were a delight to work with. They’re professional, strategic and have the ability to infuse emotions seamlessly into words. We are thrilled with the copy for our website.

Helped us in ways we didn’t know we needed

Refresh Marketing were a pleasure to work with. They were with us every step of the way, and helped us in ways we didn’t know we needed. We’re already looking forward to working with them again in 2020.

They nailed the brief

I am very happy with the work that the team produced. They nailed the brief and delivered high quality work. Their marketing background was an extra bonus – it guided the work in the right direction. I would definitely recommend them to others.

Turned complex concepts into easily understandable copy

Vikki and her team did an excellent job of firstly understanding the nature of my business and then turning complex concepts into easily understandable copy. A job well done across both the digital brochures and website. I would have no hesitation recommending Vikki or her team for future work.

A wonderful experience

Working with Refresh Marketing has been a wonderful experience. The team have been very helpful, professional and quick. They provided excellent communication throughout, as well as excellent copy for my website. The process has been a delight!

The time, trouble and care taken was remarkable

I love my website. Every time I look at it, I love it more. The time, trouble and care you have taken has been remarkable – as has your skill and professionalism. I can’t wait to have the opportunity to refer one of my clients so they too can experience the same magic.

Anyone would be out of their mind not to use them

Working with the Refresh Marketing team has been an absolute delight! They were my backbone in getting this website up and went beyond every expectation. Anyone would be out of their mind not to use them. Thank you!

A stroke of genius

I can’t emphasise strongly enough how pleased I am with the website content. It’s absolutely a stroke of genius how your team has structured everything. I’m absolutely delighted with the content Refresh Marketing has put together. BRAVO!

Love your work!

Love your work! You have done such a terrific job, there will be very little editing in my part. I will have a closer look and send you my few contributions soon. In the meantime, please pat yourself on the back for a job well done.

Worked hard to produce great work

With a short lead time, Refresh Marketing was attentive to our needs and worked hard to produce great work that had the sentiments we were after.

I’m delighted with the crisp, fresh copy they delivered

The Refresh Marketing team quickly discerned what I was trying to do and say, and created a language and format to match. I’m delighted with the crisp, fresh copy they delivered, and their responsiveness throughout the process.

Prompt turn around and a creative eye

An effective appeal in a tight timeline. We appreciated Vikki’s prompt turn around and creative eye in the development of this campaign.

Simpler, clearer and more effective

Vikki and her team were great to deal with and worked through a volume of content for us. They were responsive, efficient and worked hard to understand our requirements. The feedback from within the business was great – and the final outcome was simpler, clearer and more effective.

I can rely on them to deliver great copy

Refresh Marketing’s briefs have been to create copy that makes financial jargon simple for an audience that’s not financially literate. They nails the briefs close to perfect the first time, every time. I can rely on them to deliver great copy without much back and forth on drafting.

A godsend to my business

Vikki was a godsend to my business. She decluttered my website without taking away essential information. Everything is now clear, easy to read and to the point.

Professional in all aspects of her work

Refresh Marketing distilled the essence of what I was after very quickly. They are welcoming and professional in all aspects of their work. A ‘refresh’ was exactly what I was after and I appreciated the team’s expertise.

Cuts through the noise

Refresh Marketing is sincere and crafts content that cuts through the noise. They communicate clearly with your target audience in terms they can understand.

Couldn’t be happier

Refresh Marketing was recommended to us by our graphic designer – and we couldn’t be happier. By the end of our first meeting, we were sold. When they nailed the first draft, we knew we had made the right choice. Their quality speaks for itself and their process was so easy and efficient. We have now chosen to work with Refresh Marketing on more projects.

She understood exactly what we wanted

Vikki took the time to find out about our business and made sure she understood exactly what we wanted before she wrote the letter for us.

Challenges you to understand your market

The Refresh Marketing team challenges you to really understand who your market is so they can create content that your audience wants to hear rather than what you want to say.

Significant and sincere

Short and sweet, bite size but meaningful, significant and sincere. I would like to express my gratitude and cannot thank you enough for your inspiration and creativity in writing my online biography. Every helping hand, either small or big makes a huge difference to a lost soul.

Just like magic

Just like magic it all came together under a tight deadline and a vague brief. Your input and creative thoughts at all stages of our project were invaluable.

A breath of fresh air

Vikki was amazing from the first moment and stood out above and beyond the other copywriters I contacted. Her willingness to come meet us to discuss the brief was a breath of fresh air and integral to the success of our project. Due to the nature of our business and the many people involved, the unlimited revisions also appealed. I highly recommend Vikki to anyone – she will take your copy to the next level!

Her passion shines through

Vikki has been a tremendous help to us. Her knowledge and passion for writing shines through every piece of work. Our 2015 and 2016 Annual Reports specifically stand out. She’s taken the time to understand every aspect of our organisation to ensure her work clearly represents who we are. I’m looking forward to working with her again.

Understood my brief quickly

Vikki very quickly understood my brief and delivered copy on my brand. Thank you!

So much more than a great copywriter

Vikki is so much more than a great copywriter. She’s a great listener too! We had a couple of short brainstorming sessions to discuss the brief and she provided a fantastic result within the specified time-frame. Would I recommend Vikki? Absolutely – for her high quality and standard of work, her process, her communication and her can-do attitude.

Reflected my passion

Vikki is very professional, efficient and personable. She listened to my story and reflected the passion I have for my business and my clients. You can be confident that she will represent your passion too.

Outstanding service

Our unique brief was a challenge but we received outstanding service and a fast turnaround time which was greatly appreciated. We highly recommend Vikki!

The end result was fantastic

Vikki did a great job. Timelines were tough and expectations were high, however the end result was fantastic. We were very happy and grateful. A job very well done.

Went over and above

Vikki did an amazing job rewriting the content for our website. She turned it around quickly and went over and above working on this during holidays and tough deadlines. She was a pleasure to work with.

We’ve come a long way with your help

Thank you very much for all your assistance. It is always great to have your input, improving our message to the market and bringing consistency into everything we do. We’ve come a long way with your help.

Truly loving it!

I am so pleased I chose you to write the website content for my business – I barely had to change anything at all! Thanks so much for what you’ve done, I’m truly loving it.

Fully grasped what our business is all about

Vikki is a dynamo who has fully grasped what our business is all about. Her creative writing, vibrant personality and attention to deadlines has allowed our project to progress seamlessly to completion. I am looking forward to continuing our fun and a professional alliance as we enter stage two of our strategy.

Our website copy was spot on

Vikki took the time to understand our offering and created website copy that was spot on. She managed to convey all our key messages succinctly and with flair – and was also a pleasure to work with. Vikki truly has a gift.

An inspirational business partner

Vikki worked with our fundraising team on our 2016 Summer Fire Appeal. She provided valuable input on the cause and format of the campaign, project managed the design and wrote all of the copy. She is an inspirational business partner, who is creative and thorough in everything she does, and is an absolute pleasure to work with. I would not hesitate to recommend her and cannot wait to work with her again on our next project.

I only turn to Vikki when it comes to writing copy

I have engaged Vikki several times throughout my career while at different organisations and she always produces work of the highest level. Vikki has a terrific ability to distil complex information and transform it into writing that’s appealing and easy to digest. She is easy to work with, delivers on time and on budget – and has a great sense of humour. I will now only work with Vikki when it comes to writing copy!

Efficient engagement process

Vikki was able to easily understand our business and translate our ideas into clear content that represents our brand. Her engagement process was also efficient and saved us a lot of my time.

Nails it every time

Vikki is full of energy and fresh ideas. She supported us in our recent brand relaunch – rewriting everything from our new website and email templates through to our DM letters and brochures. Vikki works with us from concept creation right through to content delivery and nails it every time. We value her partnership immensely and look forward to working with her for a long time to come.

We barely had to make any changes

Vikki was so easy to work with. She transformed our content from a dry business writing style into a vibrant and interesting read. The best part is that after rewriting our entire website, we barely had to make any changes! We were expecting to have to make rounds and rounds of edits – so I am a very happy client right now. She nailed it!

Your work is simply fantastic

Firstly, your work is simply fantastic. While reading your draft, I felt myself becoming even more motivated and committed to my organisation’s cause, which must be a good thing. Thank you also for the super quick turnaround. We are very excited to have you on board – so here’s to making a real difference.

A lot of positive feedback from our clients

The quality and professionalism of all our external communications – including newsletters, brochures and website content – has greatly improved since we began to engage Vikki. She has helped us to identify and communicate the key messages of our business, and I’ve received a lot of positive feedback from clients about the enhanced Urban Intelligence brand.

She worked autonomously – with minimal questions and fuss

Australian Unity recently engaged Vikki to rewrite a brochure for a complex product. After a short over-the-phone briefing session, Vikki grasped our project quickly and added value straight away. She worked autonomously – with minimal questions and fuss. Vikki was also transparent with costs and met our tight deadline. What’s more, the quality of her work exceeded our expectations and she was very friendly and easy to communicate with.

A valued asset of our business

Finding time to create new content for our website was a significant burden on our business. When we decided to engage a content writer, we met with Vikki and were very impressed with her personable and practical approach. Vikki is extremely approachable with any idea you may have and her feedback was invaluable. She is a valued asset of our business and we look forward to continuing to work with her in the future.

Encapsulates feeling into succinct, easy-to-read content

Working with Vikki was a great experience. She was engaging and perceptive and demonstrated a unique ability to encapsulate feeling into succinct and easy-to-read content. And due to the respect she holds in her industry, she was able to connect me with other professionals who also added great value to my business and marketing strategy.

Will definitely be recommending to others

Overall it was a great experience working with Vikki. She delivered the project on time and to budget. However, what we valued most, was her general advice about our website strategy and about how we should promote ourselves. We will definitely be recommending Vikki to others.

Thorough and reliable with a consultative approach

We engaged Vikki to edit the Faculty of Education Handbooks and to proof our online course maps. Vikki was thorough and reliable with a professional, consultative approach. She asked a lot of questions to clarify the task which we really valued. The work Vikki delivered was of a high quality and she met our tight deadlines comfortably. We would engage Vikki again.

Your marketing background proved invaluable

When a I stumbled across your website via Google, I knew you would be the perfect person to rewrite my webpage. Your marketing background proved invaluable because it helped me understand the importance of defining a clear point of difference for my brand. The research and brand positioning work you did was instrumental in helping to deliver the right message to my customers.

Articulated our point of difference perfectly

Thank you for rewriting our website content  – we really value your professionalism, advice and passion. You understood and articulated our point of difference perfectly. Your writing will certainly strike a more powerful connection with our potential clients.

A creative writer who produces impressive results

Vikki is a creative writer who produced impressive results for our new website – without stretching the truth. She was able to meet our tight time-frames and delivered all outputs as promised. I will certainly turn to Vikki again for future writing projects.

Thrilled with the end result

We always knew that writing content for our new website was going to be challenging – so we wanted to be sure we found the right person. When Vikki was recommended to us by someone we trusted, we contacted her straight away. And we were not disappointed. Vikki is easy to deal with, respectful, attentive and responsive. We valued her original ideas and ability to think outside the box. Most importantly however, we are thrilled with the end result.

I am doing a little happy dance right now because I found you

Oh my goodness, we love your work! I have been with my hard-to-please partner for 16 years and I have never seen him this ecstatic about anyone before. This is rare feedback on his part I can assure you. I am doing a little happy dance right now because I was the one who found you! Thanks so much for making me look so good, Vikki.

Transformed confusing briefs into clear and creative solutions

Vikki was a pleasure to work with. She answered all briefs on time, if not before, with fresh and creative ideas. She worked with Kmart for 2-3 months and supported the Marketing team with communications across web and catalogue. She transformed confusing briefs into simple, clear and creative solutions.

Was happy to keep working on the project until I was 100% happy

I chose Vikki Maver from Refresh Marketing to update the copy on my video production company’s website. Vikki invested the time, and asked the right questions, to clearly understand my business, and my clients. She not only listened carefully to my requests, but also recommended ideas and approaches I had not considered that led to an even more successful outcome. It’s great working with Vikki because she is very professional and reliable. Vikki was happy to  keep working on the project until I was 100% happy. This really showed her commitment to the project, and helped lead to a very positive result.

Really pleased with her work

Vikki really understands writing for the web, she understood our brief and we’re really pleased with her work. Vikki was able to meet our tight deadline and we’ll be recommending her in the future.

Her suggestions and tips have been excellent

I was referred to Vikki by a colleague at Monash – and I’m so glad I was. I loved the way Vikki analysed our course descriptions and rewrote them in a short, simple and uncluttered way. Her suggestions and tips have been excellent.Since first helping us, we asked Vikki to rewrite our entire suite of printed material. I’m now keen to work with her on our online content too.

You’ve definitely got a gift

Thanks again for the flyer. I really do love it as it just makes it so much clearer and will really strike a chord. You’ve definitely got a gift.

I learnt a lot from Vikki about engaging an audience

I retained Vikki to develop the content for my new business website. She was absolutely amazing in being able to transform arguably dull and repetitive information into something interesting, enjoyable to read and highly informative. Every time I write, whether it be business related to otherwise, I ask myself “How would Vikki put this?” I learnt a lot from Vikki about engaging an audience and I would use her again in a heartbeat. She comes recommended highly from me, that’s for sure.

Articulated my ideas clearly

Vikki assisted me with the text for my website. She was able to articulate my ideas in a clear, succinct and interesting way, and I love the result.

Went to great lengths to understand our business

Vikki has worked with Hatch Financial Services to develop copy for our website and other marketing materials. We have been delighted with her work on each and every occasion. What stood out is that Vikki took a detailed brief at the outset and went to great lengths to understand both our business and what we were looking for in each piece of copy.  This translated into clear, concise copy that conveyed our key messages in a simple but engaging and professional way. I have no doubt that we will continue to use Vikki further.

Asks all the right questions

At MBS, we typically have several stakeholders that need to approve our external communications, and everyone responds very positively to Vikki’s work. Vikki takes the time to understand our needs – no matter how complex – and asks all the right questions. This means we rarely need to make significant changes to her writing. Her first drafts hit the mark.

Her simple yet professional writing style will give us the edge we need

We recently asked Vikki to write a new sales brochure for our business, and we are so pleased we did. We operate in a very complex industry and Vikki did an excellent job understanding our business and transforming our thoughts into a clear and compelling written message. Vikki’s simple yet professional writing style will give us the edge we need in the highly competitive energy market.

Captured the unique culture of our firm

Thank you for the awesome job you did writing our new corporate brochure. Your words perfectly capture the unique culture of our firm and the upbeat feel we were seeking. We are very happy and excited with the result!

A pleasure to work with

Anyone can write but copywriting is an art form that Vikki clearly demonstrates. It’s also the approach to clients through understanding often complex briefs and audiences which has been made it a pleasure to work with Vikki on a number of projects for Monash University. We also had the opportunity to experience a writing workshop seminar which has renewed my own personal interest in what makes for good writing.

Highly recommend Vikki to anyone serious about their image

Vikki has done a very good job capturing a relatively disjointed description of what our company is all about and coming up with an excellent document not only for our customer proposal template, but also for the entire website. I would highly recommend Vikki to anyone serious about their online or on paper image.

Transformed key pages of our website

Vikki was able to turn dense, confusing web text into short, effective messages. She transformed key pages of our website, making our messages clear and easy to understand.

Provided insightful advice

Engaging Vikki was definitely a wise marketing and business decision. Our website was complex and difficult to interpret, but she turned it around. She changed the words and captured our key messages for all to understand. Vikki is also great to deal with. She provided insightful advice and is a natural communicator. I highly recommend her to anyone.

Helped me produce a website I am proud of

Vikki provided clarity in words from a complexity of thoughts. She helped me communicate the value of my services and produce a website I am proud of.

Well worth our investment

We were initially unsure of the value of engaging a professional web writer. But Vikki’s work was well worth our investment. She wrote our entire website and helped us communicate a clear point of difference in our competitive industry. Vikki put into words what we never could have.

Vikki’s work never disappoints

Vikki Maver performs many writing tasks for the Commercial Card Team and we are confident in her ability to get it right. We value her clear and simple writing style – which is especially important in the banking industry. Vikki’s work never disappoints.

Definitely has a way with words

Refresh Marketing made the implementation of our marketing platform a simple process. Vikki is professional, prompt and delivers when she says she will. She definitely has a way with words!

A fresh perspective on an offering we were too close to

Thank you for helping us re-launch our website. You grasped our key business and marketing messages quickly and accurately while providing a fresh perspective on an offering we were too close to. We now proudly promote our new site to clients and prospects. It speaks to our audience and projects the exact image we were hoping for.

Proof was in the pudding

We are an online business so our website is everything. And until we met you we didn’t realise how important the written message is. We have a complicated service to communicate and you nailed it. The positive customer feedback we started receiving soon after our new content went live, is proof in the pudding. Thank you for taking the time to understand our business and making sure you got it right. Plus the extra marketing tips and ideas you gave us along the way were invaluable.

What a difference it makes hiring someone of your calibre

We wish we found you long ago. It was like you wove a magic wand over our words. You helped us find the right image for our business and now appreciate what a difference it makes hiring someone of your experience and calibre.

Very happy with the quality of her writing

Working with Vikki from Refresh Marketing was a great experience. Her comprehensive knowledge and professionalism helped us considerably. We were very happy with the quality of her writing and the speed with which she delivered. I would certainly recommend Refresh Marketing to others.

Style and tone were perfect

After one briefing session, Refresh Marketing’s first draft of copy was brand compliant and met the websites copy objectives. Style and tone were perfect.

A deep understanding of the marketing process

I have worked with Vikki Maver for more than four years and I have always valued her marketing insights and her deep understanding of the marketing process. Vikki has completed many copywriting assignments for me and without exception her work has always been of the highest order. She has the happy knack of being able to connect with target markets and to craft impactful copy that works.

Catchy and readable

Vikki took my sentiments and ideas and cleverly crafted them into something catchy and readable.

Executed perfectly

Very thorough

Vikki’s training was right on point

Walked away with some useful tips

The team was engaged throughout the training. I’m confident they walked away with some useful tips to improve their writing. Thank you!

Already started using the techniques

The workshop was engaging and the team is still praising Vikki. The staff have already started using the techniques she provided.

An enjoyable learning experience for all

Universally positive feedback

The Business Writing session was well-received by an audience initially sceptical about how applicable the lessons and learnings would be for them. Participants gave universally positive feedback around Vikki’s engaging and instructive facilitation style, and all attendees were able to gain valuable insights and ideas regardless of their level of competence or confidence in the topic.

Positive feedback from all levels within our business

Vikki was a pleasure to deal with – responsive, knowledgeable and engaging. We have had positive feedback following her workshops from all levels within our business and look forward to working with her again.

The team is still on a high

Thank you, Vikki, for a great workshop last week – the team is still on a high. They were especially positive about you as a trainer. It was very engaging and actionable learning and professional development. Morale has definitely increased since the training, and everyone is a lot more confident in their writing skills.

A groundswell for change

Thank you for today, Vikki. I have overwhelming feedback that your training was a great success. One of my team members already told me that the advantage of taking the course together will create a groundswell for change. So – thank you!

A fun and relevant day for everyone

Vikki’s training fitted our brief perfectly. She was a great fit for our team and she made the day fun and relevant for everyone. She reminded us of the importance of clear communication and taught us how to simplify and plan what we write.

Glowing in their praise

Thanks for the session on Tuesday. I have spoken to a number of attendees and they were all glowing in their praise of the session and your delivery….well done.

Delivered beyond our expectations

Vikki created a course that suited our needs perfectly. In an industry filled with off-the-shelf training packages, it was ‘refreshing’ to find someone who understood our needs and delivered a product beyond our expectations.

Truly an expert in her field

Vikki delivered an excellent training session on Business Writing Skills. She kept everyone engaged throughout the entire session and all the attendees walked away with new skills. I recommend her very highly and would use her again without hesitation. Vikki is truly an expert in her field.

Already seeing an improvement

The attendees got a lot from the training and we’re already seeing an improvement with some of the staff. One of the girls said that the training helped her to reduce the content while still providing the necessary detail.

They have started using it right away

Thank you again for the fantastic workshop you presented to our team today. Everyone was enthusiastic about what they learned with you. And you were right, they have started using it right away! You produced exactly what I was looking for, if not more!

Exactly what I was hoping for

Fantastic and valuable day, Vikki. You managed to cover so much useful content and my team got a huge amount out of it. The mix of theory and activities was also exactly what I was hoping for. This workshop has given us a lot to improve on and I am sure will make a real difference.

Receive terrific feedback on each and every occasion

We regularly engage Vikki Maver to conduct business writing training for managers across three campuses at Deakin University. On each and every occasion I receive terrific feedback from all participants. She delivers at a good pace which keeps everyone interested and involved – and her writing tips are effective and easy to implement. Vikki also tailors the course content to our organisation, keeping the sessions relevant and engaging.

Content and delivery hit the mark

We asked Vikki to present at our annual WordPress conference in 2011 – and then again in 2013 – on how to write for an online audience. On both occasions Vikki researched our audience and tailored her talk accordingly. Her content and delivery both hit the mark and her tips and techniques brought lasting value to attendees. To top it off, Vikki communicated clearly with organisers before and after the events and is a pleasure to work with.

Vikki’s courses always rate in the ‘exceptional’ category in our evaluations

Vikki has been running business writing and web writing training sessions for our organisation since 2008. She has trained hundreds of our staff and her courses are always very well received – rating in the ‘exceptional’ category in our evaluations. Vikki builds a respectful relationship with our employees and understands our commercial objectives. She is also very accommodating with her training schedule and easy to work with when I create our corporate training calendar. Vikki is very much an asset to our organisation.

Simple and informative training

I would like to endorse the quality of training provided by Vikki Maver for the Marketing Team at ANCA. Vikki provided simple and informative training which enabled us to improve our communications and write with greater clarity.

Got a lot more out of it than expected

We got a lot more out of the workshop than we expected. The session was well presented and the subject matter was accessible and well-tailored to our business.

The day went so fast!

Thank you for a great workshop – everyone really enjoyed it and felt they learnt a lot. The pace of the training was perfect for our group, you really kept it interesting and moving, which meant the day went so fast. Keep an eye on our web pages, am sure they will be greatly improved as a result of your training.

Making a real difference to our communications

Thanks for coming in to train our marketing team. We are all using the techniques you taught us and it is making a real difference to our communications.

Exceeded our expectations

Thank you for a very worthwhile day – what a difference this will make. Your workshop exceeded our expectations.

Vikki’s knowledge of the topic was excellent

We had Vikki come in to train five different groups and the feedback was positive each time. The course was relevant for all staff and has definitely been useful – no doubt about it. The sessions were well presented and Vikki’s knowledge of the topic was excellent.

Course was comprehensive, practical and well targeted

After our first session, we asked Vikki to come back and conduct the web writing course to another three groups. The course was comprehensive, practical and well-targeted. It far exceeded our expectations.

Comprehensive yet accessible for all skill levels

Vikki was able to tailor a course for us on short notice. It was comprehensive, yet accessible enough for all skill levels to learn a great deal. Would recommend to others.

Thrilled with the results

We had a large group of our people attend the session with Vikki and we were thrilled with the results. Everyone gained something practical and we felt the time investment was well worthwhile.

Her suggestions and tips were excellent

I was referred to Vikki by a colleague at Monash – and I’m so glad I was. We invited her in to deliver a writing workshop for our team and her suggestions and tips have been excellent. The session was terrific and we are becoming confident and capable writers ourselves!

A well-paced and interesting web writing program

Vikki delivers a well-paced and interesting web writing program. She is extremely knowledgeable and inventive and the feedback from attendees has been extremely favourable. She is easy to work with and I would have no hesitation in recommending Vikki for the delivery of a web writing course.

We received uniformly enthusiastic feedback

Vikki ran a terrific half-day Writing for the Web workshop for us. It was energetic, focused and engaging. She struck the right balance between explaining the foundation of effective online communication and practical activities. She consulted with us on what we needed prior to the workshop resulting in a presentation that was well-tailored to our needs. All the attendees from Victoria’s courts and other legal sector organisations gave uniformly enthusiastic feedback. I highly recommend her for in-house training.

Presentation style was clear, fun and engaging

We invited Vikki in to train our team on how to write for the web. The course was interesting and relevant and Vikki’s presentation style was clear, fun and engaging. All trainees found the session very practical and worthwhile and we can’t wait to practise all her great writing tips as we rewrite our website in coming months.

Would have her back at any time

Vikki attended our office over two days and conducted seminars with outstanding success and results. We would have her back at any time.