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Case study - Statewide Mutual

Statewide mutual member speaking at a conference
Quick facts

SERVICE

Publication copywriting + design | Content marketing strategy + execution

OUR ROLE

  • Copywriting
  • Graphic design
  • Project management
  • Stakeholder interviewing

PARTNERSHIP

2019 – present

Client

Statewide Mutual is Australia’s largest member-owned self-insurance pool. Since 1993, it has supported councils across New South Wales with risk management and financial protection.

Each year, the organisation produces an annual report to showcase its achievements, share insights with members and highlight the impact of its services.

Statewide mutual member speaking at a conference

Challenge

Annual reports have a reputation for being dry, technical and uninspiring – there to just tick a compliance box. But Statewide Mutual wanted a publication that:

  • Genuinely engaged its members
  • Celebrated council achievements
  • Showed the value the mutual delivers

And every year since 2019, we’ve helped Statewide make it happen – through smart copywriting, standout design and smooth project management.

Statewide Mutual Annual report front cover

Solution

Working closely with the Statewide Mutual marketing and communications team, we help shape a new approach to the annual report. This involves:

  • Editorial planning: We kick off each year by brainstorming themes and features to ensure the report tells a compelling overarching story.
  • Stakeholder interviews: To bring the content to life, we interview key stakeholders – from board members to council leaders – to capture perspectives and highlight success stories.
  • Leadership reports: We support the organisation in drafting all the leadership messages, ensuring clarity and alignment with the overall narrative.
  • Engaging, inclusive writing: Across all sections, we ensure the tone is approachable and consistent – making complex content clear and accessible. No jargon or insurance speak.
  • Design and project management: Beyond writing, our in-house designers lay out the annual report, ensuring each page is on brand and visually enticing. We also manage the process end-to-end until the final report is ready for print.

Results

The Statewide Mutual annual report has evolved from a purely functional document into a flagship marketing publication that:

  • Engages readers with compelling storytelling and council voices
  • Showcases Statewide Mutual’s role as a trusted partner to its member councils
  • Strengthens the organisation’s reputation by celebrating real impact and achievements

By turning the annual report into a tool for storytelling and connection, Statewide Mutual can continue to inspire confidence in its members and stakeholders every year.

What's next

Our partnership with Statewide Mutual extends well beyond the publication. The organisation also engages RM to write regular blog articles and deliver key pieces of collateral, including brochures, editorials and survey reports.

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