Business Writing Courses for Teams

Are you fed up with your team’s poor writing?

Let us take them through the ins and outs of effective business writing.

Now offered through our sister company, Communications Skills Academy, we’ve been presenting this tailored one-day course in workplaces since 2008 – with rave reviews every time.

This course makes all the difference

Are your team’s emails and reports full of fluff and rambling sentences? If so:

  • Your internal productivity is undoubtedly suffering
  • Your customers are likely frustrated and disengaged
  • Your messages are being lost in the mess

But it doesn’t have to be this way – thanks to this course.

‘Business Writing Essentials’ is a proven workshop that will immediately improve your team’s writing. And it’s now delivered through our sister company, Communication Skills Academy.

And your team will thank you for it

Relevant

Your course will be tailored to your training objectives and team’s specific writing needs.

Inspiring

Your team will walk away with a new perspective, more confidence – and loads of new skills!

Fun & engaging

A great morale booster, your team will enjoy the practical activities, interaction… and the laughs!

Flexible

Delivered at your office or online on a day and time that suits you.

For people of all job functions and writing abilities

This workshop is for anyone who writes on a daily basis. Even your most skilled writers will walk away with renewed confidence.

  • Customer service and admin staff
  • Sales teams
  • Marketing and content teams
  • Managers and executives

What will your team take away?

Your staff will become more effective and confident writers in just a few hours.

With a focus on plain English writing, this workshop offers practical techniques to help them:

  • Write clearly, simply and succinctly
  • Write for their audience and stay ‘reader- focused’
  • Sort the ‘need to know’ from the ‘nice to know’
  • Write persuasively for impact, influence and action

Delivered online or face-to-face

We run our workshops both face-to-face and online. The choice is yours.

If you can gather your team in one location easily, face-to-face is the way to go. (And yes, we do travel interstate.)

But, if your team is geographically dispersed or works remotely, we also offer an online workshop. Complete with quizzes, polls and breakout rooms – we’ll keep your people engaged from beginning to end!

The opinions that matter

  • Delivered beyond our expectations

    Refresh Marketing created a course that suited our needs perfectly. In an industry filled with off-the-shelf training packages, it was ‘refreshing’ to find someone who understood our needs and delivered a product beyond our expectations.

    Mark Lacoste | National Concierge Manager The GPT Group

  • Positive feedback from all levels in the business

    Refresh Marketing was a pleasure to deal with – responsive, knowledgeable and engaging. We have had positive feedback following their workshops from all levels within our business and look forward to working with them again.

    Stephanie Hayne | People & Culture Manager Moore Stephens

  • Terrific feedback on every occasion

    We regularly engage Refresh Marketing to conduct business writing training for managers across three campuses at Deakin University. They deliver at a good pace and their writing tips are effective and easy to implement. They also tailor the course content to our organisation, keeping the sessions relevant and engaging.

    Sandra Mussett | Executive Officer (Office of The VP) Deakin University

  • Executed perfectly

    Refresh Marketing’s preparation was excellent. The workbook, presentation and training were all executed perfectly.

    Peter Newland | Managing Director Advance Records Management

  • Started using it right away!

    Thank you again for the fantastic workshop you presented to our team today. Everyone was enthusiastic about what they learned with you. And you were right, they have started using it right away! You produced exactly what I was looking for, if not more!

    Nettie Handley | CEO Complete Risk Analysis Australia Pty Ltd (CRA)

  • Already started using the techniques

    The workshop was engaging and the team is still praising Refresh Marketing. The staff have already started using the techniques they provided.

    Leng Warwar | Manager Osteopathy Australia

  • Directly met the needs of our company

    Refresh Marketing provided valuable training which directly met the needs of our company. It was engaging and well-structured.

    Janeen Woods | Director OneFocus Financial Solutions

  • The team has learnt vital skills

    We all know how to write, but we don’t all know how to write so that our words actually get read. The team has no doubt learnt vital skills to make their written communication clearer, more concise and more scannable for the reader.

    Andrea Blank | Head of Sales, Specialty Products Mayne Pharma

  • Training that sticks with you over time

    This course was fantastic. Refresh Marketing provides tailored examples of how to improve YOUR writing. They are engaging and energetic – a great combination to provide training that sticks with you over time.

    Kathleen Buckley | Principal BellchambersBarrett

  • Personal and engaging

    We are in the business of communicating. Giving our people the tools to do that in a personal and engaging yet professional way was fantastic. And we had a laugh along the way.

    Naamon Eurell | Executive Officer Statewide Mutual

  • Thank you for helping us become better writers

    I contacted Refresh Marketing after searching the internet for training in business writing. They were very easy to work with prior to the sessions and delivered on the agreed outcomes. The feedback from the team has been very positive, and I thank Refresh Marketing for assisting the organisation in becoming better writers.

    Karryn Goode | CEO Rights Information & Advocacy Centre Incorporated (RIAC)

  • We will see an immediate improvement

    Thank you for running your course. The delivery was excellent. I have received a lot of very positive feedback from several participants (this is not often the case following mandated training). I am sure we will see an immediate improvement in the team’s writing.

    Ari Freund | Senior Credit Analyst In Front Business Solutions

  • Incredibly refreshing

    It’s incredibly refreshing to have a writing method that’s designed for business. Your delivery technique is fantastic. Thanks again! I will be recommending this course to everyone.

    Laura Horton | Senior Consultant Call Design

  • Well-presented, educational and FUN

    The writing workshop was well-presented, educational and FUN for the whole team. A great team-building activity, as well as an educational day for all levels of skill and experience. Would definitely recommend it – five stars!

    Darren Cook | Managing Director AALTO Consulting

  • Turned my team’s attention to some top strategies

    The writing skills workshop really turned my team’s attention to some top strategies to make our writing more effective. What’s fascinating is that we had knowledge and tools to write effectively, we just needed to be shown how.

    Anthony Schembri | Team Leader State Trustees

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